FAQ

We make all stamps to the full size of the stamp size ordered unless a specific size is added in the order comments section at the checkout. 

Please note we can only make them within the proportion of your image. So if you select a 50mm x 30mm stamp for instance and your design is 50mm x 25mm then we will make the design 50mm x 25mm without stretching the image out of proportion.

The sizes listed on our website will be the maximum size of your impression. We then make the base a few millimetres bigger to accommodate this.

The red border represents the shape and scale of your chosen custom stamp. This red line will not be part of the stamp design and is for reference purposes only. 

Although we have many sizes to choose from on-site, there are occasions when you may require an exact size stamp for your purpose. 

If this is the case please find the closest matching size on our site and continue with your order as normal. Once you get to the checkout page, please enter a note in the order comments section highlighted below: 

If you have a version of your logo in black and white that’s perfect, most colour logos we can convert into a monotone image for use as a rubber stamp for you as long as there is enough definition between light and dark colours. 

Our online stamp designer should give you an accurate representation of how your stamp will look, but if you are unhappy with the results please email your logo to us as we can manually adjust it for you and send you proof via email. 

email us. 

As a general rule, we work on negative and positive rules for artwork. All black/dark areas of your logo will be the part that is stamped. 

If we feel your design will need to be inverted to produce a decent quality stamp, then we will do this automatically for you once we process the order. 

If you specifically need this inverted please leave a comment at the checkout or email us for assistance at [email protected]

We only create stamps with a border if your logo already has one included, or if the ‘add border’ is selected in the design options. 

Yes, of course, all our stamps ( apart from the really small ones) are fully customisable to include both logos and text

There are a few reasons why your image is blurry on our preview. The most common reason is that the resolution of the image is not high enough so it is always best to upload an image 300dpi or more. 

Sometimes our site has heavy traffic with multiple customers uploading images at the same time when this happens we do reduce bandwidth in order for all our customers on-site to be able to smoothly use our site and this may reduce the quality of the on-screen preview. 

This will not affect your uploaded logo and as long as it is a high-quality image,  we will use the uploaded design you supplied and not the onscreen preview. 

If you have concerns please email us your logo or design and we can send you a proof before ordering. 

There could be a few reasons for this as follows.

Reason 1: Please make sure you have uploaded your design to the correct image uploader.  

For instance, if you are uploading an eps file please make sure you are using the vector upload option and not the upload image uploader. Jpeg and PNG images require a different uploader for the online design to read these files. 

Reason 2: the online stamp designer can only read dark colours. So any light colours may not show up on the online designer. If this is the case please email us your design to [email protected] and we will convert this for you free to charge.

As shown above please use the first upload option for the following files: PNG, JPEG & JPG files. 

Please use the bottom upload option for EPS, PDF and SVG files. 

If you have done the above and the image is still not showing, please email us at [email protected] with a copy of the file or you can click on the chat bar, so we can assist you. 

In general, as long as the image is 300dpi or more then normally it will be good enough to convert into a custom rubber stamp for you. 

It is always best to send us the highest quality artwork you have rather than a version that you have scaled down to size, as we can always scale the size down on our end.

Our online stamp designer will provide you with an online preview of what the stamp will look like when converted onto a stamp. Please review the image and make sure you're happy with it. This is especially important when your design has colour and it is converted by our software in a monotone impression. If your image is black already ( or very dark) more often than not it will be perfect already for us to convert easily into a stamp for you.  

If your image is not black and has layers of colours our stamp designer will remove any light colours and convert it into a monotone image. If the design is not showing you a preview that suits your requirements please email us at [email protected] with the file or click on the chat button to discuss the design with a member of staff. 

There are occasions when the computer-based system can not achieve the desired effect but our expert team can manually adjust the file for you.

97% of orders placed via the website go out without any issue at all, all designs are checked 

when ordering by our design team to make sure they are good enough to make into a stamp and if they are not we will email or call you to explain what we need to produce the stamp for you. 

We do yes, please contact us with your requirements to [email protected] with your requirements or call us on 0333 577 4433 (Mon - Fri 9am - 5pm)

• Postage is Free on all orders over £30.  We aim to make and ship all Rubber stamps, Self Inking Stamps, Date and number stamps within 24 hours of your order. However, during some busy periods, it can take a little longer. As 95% of the products are custom made to order.

If your order is urgent however we do offer Priority postage options,  they are: 

RM 1st class Tracked ( Mon - Fri * Excluding Bank Holidays) 
DHL Next DAY   ( Mon - Fri * Excluding Bank Holidays) 
RM Special Delivery( Mon - Fri * Excluding Bank Holidays) 

Orders below £30.00 incur a postage charge of £3.50

• • Our Priority or next day delivery services are on orders placed before 12pm. Please note this does not include Embossers, Wax Seals, clay stamps or any print-related products.
    
    

  Special item products like Bespoke Printing, Embossers, Wax Seals and clay stamps will take longer as they require more time to manufacture. We can not offer a refund for the next day delivery option if selected after 12pm it will still be sent by next day delivery but the following day.
  
  

  Turnaround Times By-Products: 

  Rubber Stamps ( Acrylic with wooden Handles),  2-4 days 

  Reclaimed Oak Stamps, 1-3 days 

  Self Inking Stamps, 1 -2 days  

  Embossers, 2-6 days 

  Clay Stamps, 2-5 days 

  Stickers 1-5 days 

  Window Stickers or Decals, 2-7 days 

  XL Premium Stamps and Rocker Stamps, 5-10 days

• Wax Seals - 2-5 days 

* Customer Note: During the festive period delays may be likely due to high demand and also delays with couriers. If your order is urgent or you need a product by a certain time please let us know in advance more often than not we will always try to accommodate you. 

We offer a next day delivery service on all orders placed before 12 pm. There are items that are exempt from next day delivery, these items are: Premium XL stamps, Rocker stamps, wax seals, and deep engrave Delrin clay stamps. These products take many hours to make and are not possible to make in a day. They will be sent however on a priority service for you. 

Although we have a wide range of fonts to choose from, there will be times you may wish to use your own font especially if it is brand-related. 

If this is the case please create your desired stamp using a 3rd party software like Word ( exported to pdf) Corel draw, photoshop, illustrator or any other software that will allow you to export a PDF file. 

Once you have this you can simply upload the PDF to our stamp designer.  

As always if you need help and can not create this on your own, email our friendly design team who are always happy to help. Contact us 

Of course, all our manufacturing is produced from our Sheffield branch, please call or email us to arrange a collection. 

We have a wide range of stamp sizes on the website, these are all size guidelines and we custom make all our stamps in house.

We advise measuring the area of the surface you’ll be stamping on to and selecting the best size match from our website. If a specific size is needed, just order the closest size from the website and add a note in the order comments section at the checkout. 

If you struggle with placement or get the design you want by using our online stamp designer please email us your requirements at [email protected] and our expert team can put the design together for you and send you a proof with your requirements. 

We can convert approx 95% of logos into stamps, our engravers are top of the range and will pick up very fine detailing and we will always contact you if there is ever an issue with your design.

If you’re still unsure however please contact us with your design at [email protected] and we are happy to check that for you

Only our stamp kits come with an ink pad, otherwise, all our ink pads are sold separately. 

Our rubber stamps are used for so many different things that one ink pad does not meet all requirements.  

Self-inking stamps last for approx two thousand impressions and additional insert pads can then be purchased on our website. These can be found in the main menu bar under Ink pads & accessories.

Yes, all our products are made in the UK. 95% of all products are made in house with the exception of some specialed products. 

Selfing inking stamps have an inbuilt pad, this means that no additional pads are required. Once you receive your stamp, you simply press it down onto paper and it will leave a perfect impression.  These are great for quick & repetitive stamping. 

Rubber stamps require a separate ink pad, but this also makes them more versatile. Being able to interchange ink pads depending on how you want to use them and the material you are stamping. We have a wide range of pads for marking paper, cloth, metal, plastic and more that are not available for standard self ink stamps. Rubber stamps also have a wider range of sizes. 

Our truly unique reclaimed oaks can not be found anywhere else. They are made for 100% reclaimed oak that we source from a variety of suppliers. 

A huge amount of work goes into drying the oak, cutting and shaping them to size to make a stunning looking oak stamp. Each stamp is unique with its natural grains and imperfections. 

In addition to this, our top of the range engravers carves your rubber that we mount onto the stamps. After assembly and quality checking, these are packed ready to ship for you. 

When looked after these stamps will last a lifetime and only look better with age. 

We only sell self-inking stamps of the highest quality. Our suppliers for our self-inking stamps are the market leaders and we do not sell any cheaper brands to compromise quality for profit.  

In addition to this, our suppliers must meet our strict ethos as a company and all the self-inking stamps we sell are made from at least 95% recycled plastic. 

We often come across new customers who have purchased stamps elsewhere and have been put off from purchasing another one again due to poor quality. 

Our stamps are very different, we have been making stamps for over 10 years and pride ourselves on moving with the times and using the latest and best technology as it comes available. Our top of range sophisticated engravers are leaps ahead of some other manufacturers dated technology. We back this up with a team of professional assemblers and designers to ensure a perfect stamp...and if we make a mistake we will always put it right. 

Our sophisticated engravers do set us apart from most other stamp suppliers. We always quality check and test your stamp before shipping it to ensure it is provided with a replica of the design you uploaded.

There are occasions out of our control that may affect the quality of your stamp such as stamping onto a glossy surface with standard endorsing ink, stamping with a 3rd party low-quality ink pad or stamping on an uneven or corrugated paper/card. 

If you do have a problem with your stamp please contact us as we will help you by recommending some solutions to quickly get great results.  

Multi-Coloured Self inking Stamp technology is here at Stampit. There are some requirements however in order for your design or logo to work as a multicolour stamp. 

In order for us to create a multicolour stamp for you your design or logo must: 

Be a continuous colour field is at least 7 mm x 7 mm.

Continuous colours and colour blends are not possible. 

There must be at least a 3mm gap between different colours. 

It is always best to email us first with your design or logo so we can check your design is suitable, if it is suitable we will send you a colour PDF proof with a colour chart.

Please email us at [email protected]

To stamp on to fabric you will need one of our stamps with a handle combined with one of our versa craft ink pads for fabric.

You may also need to heat set the stamped impression after stamping onto fabric to make your design machine washable. 

Yes all our self-inking stamps, no matter what make come with a built-in ink pad. The pads last approximately 2 thousand impressions before new ink pads are required. 

We sell replacement ink pads for all our self-inking stamps and they can be found in the ink pads & accessories section via the main menu bar. 

Approximately two thousand impressions if stored away from sunlight and a direct heat source such as a radiator.

So caring for rubber stamps, what are the basics and How can you make sure that your rubber stamps are perfectly clean and ready to use.

Rubber stamps are a fairly robust and fuss-free piece of kit,  It does not require a huge amount of time or effort to keep your stamp in top condition.
However if you have been using your stamp for a while, or it is a brand new addition, you are going to need to know how best to clean it. This will ensure you maximise your chances of getting a crisp and clean impression every time and so there is no ink contamination from other inks that you have used. It will also mean that your stamp is kept in the best condition possible and that it will last as long as you want it to.

There are a number of ways that you can approach cleaning your rubber stamp and the one that you decide on will really depend on what is best for you.

Stamp cleaners If you want to make sure that your stamp is as clean as possible, then you might want to have a look at some of the specialist stamp cleaners out there that are designed to properly clean any stamps that you have. These are available from rubber stamp suppliers and craft stores and are sold in a bottle. You can then pour the cleaner liquid into a bowl or cup which you can then use to clean the stamps, or, some cleaners come with a pad that can be used to clean the stamp.

Baby/ Wet wipes If you want an easy way to clean your stamps, then baby/wet wipes are a great option and here at stampit we use them ourselves after testing your stamps before we pop them in the box.

They are quick to grab and use, however, it is important to remember that they will only be able to clean away the excess ink on the top of the stamp, they won’t be able to get right into the crevices of the stamp as some cleaners will. We also recommend buying an eco-friendly brand.  

Soap and water For a truly old-fashioned approach you can’t beat soap and water. The majority of standard inks can be washed off using a normal washing detergent that you would use when washing up. You can combine this with an old toothbrush which will really help to get into all the crevices.

Top tips for caring for your rubber stamp There are some important things to keep in mind when it comes to cleaning your rubber stamp and ensuring that it is protected. You should never submerge a rubber stamp in water or under a tap, as this is likely to damage the stamp and affect the glue holding the foam and dye in place.

After use you should tap it on a piece of scrap paper, this will remove any surface ink from the stamp and will make sure that cleaning it is that little bit easier. You should also avoid any cleaning products that contain alcohol as this will dry out your stamp and could lead to damage.

It is important that you only ever store your stamp around when they are fully dried out. As you can see, cleaning a rubber stamp is important and it is something that you need to do properly but at the same time caring for your stamp should only take a few quick seconds of your time.   So follow these tips and you can make sure that your rubber stamp is going to last and stand the test of time.